Shipping information

COVID-19 and Delays

Please note there are delays with orders shipping out of New Zealand to international countries due to COVID-19 and reduced flight capability. We are unable to refund or cancel orders that have left our distribution centre and are delayed in transit or from being delivered.

New Zealand
We offer free shipping within New Zealand on all orders over $75.00. To qualify for free shipping you must spend a minimum of $75.00 in a single transaction after discounts have been applied.

Our flat rate shipping charges for all nationwide deliveries is $7.00. Please allow a minimum two days for delivery (for rural deliveries please allow a further two days delivery time).

When placing your order we ask that you please ensure your shipping/delivery details are correct as we cannot take any responsibility for lost packages should the wrong details be provided.

Australia
Our flat rate shipping charges for all deliveries to Australia is $24.00 (tracked) for non-bulky items. Please allow a minimum 8-12 days for delivery. Please be aware that you will be liable for any additional taxes/import duties that may incur during transit and/or on delivery. 

If you are interested in purchasing one of our bulky items please email us for a quote at hello@fizzywitch.com

Worldwide
Our flat rate shipping charges for all deliveries to the rest of the world is $36.00 (tracked) for non-bulky items. Please allow a minimum 8-15 days for delivery. Please be aware that you will be liable for any additional taxes/import duties that may incur during transit and/or on delivery. 

Please note that orders that contain bulky items will be cancelled if the arranged shipping rates have not been paid.

Shipping Timeframes
We will endeavour to ship your goods within 48 hours of receiving your order.